It's been 9 weeks since our Carthage lab and field facility suffered fire damage and since then, we've been busy trying to minimize the disruption and effects on our customers. We certainly appreciate your support and patience during this process. We wanted to give you an update of what has been happening behind the scenes and what we expect to be happening in the near future.
Our first action post-fire was to get some temporary buildings on site so that we could have the local team reestablish operations as quickly as possible. I'm proud to say that within 72 hours of the fire, we were back up and running in all aspects except for lab services. Since the fire, we have leaned on our sister labs in Carencro, Venus, and Houston —and they have all been proactive in providing the help needed to minimize issues for our customers. At the same time, we have been working diligently to recreate the lab services in Carthage.
Since our laboratory building will be under construction for some time to come, we are setting up a temporary laboratory facility in one of the buildings that was less damaged and has already been repaired. All damaged cylinders have been replaced and new lab instruments and supplies are on order. We expect to be back in a position to run the majority of our samples in Carthage by mid-May, with some initial capacity starting as early as next week. We will keep you updated on further progress and hope that you will feel the benefit of these changes in status very soon.
Again, we appreciate your support and patience as we recover from the impact of this incident.
Dan Parker, General Manager
1595 South US Highway 79
Carthage, TX 75633
During the early morning hours of Tuesday, February 6th, there was a fire at the SPL Carthage, Texas facility. While this incident mainly affected our laboratory building, we are grateful that there were no injuries. The other buildings on the property were relatively undamaged.
With a setback such as this, our main concern is you —our client. I want to assure you that we have already implemented a plan of action that will ensure continuity of the work that we do for you and that the entire team is focused on making sure that this event will not cause you any hardships. Samples that were in our custody will be replaced quickly and at our cost, while analytical work will be handled in the interim by our Venus, Carencro, and Houston laboratories. SPL will work on the logistics between facilities and your main points of contact will remain as they were yesterday.
Should you have any job specific questions or concerns, please feel free to contact one of the following:
Diane Moore, 903-261-4291
Joe Wooley, 903-263-2678
We appreciate your support and patience as we adjust to the impact of this incident
Ian Milne, CEO
8850 Interchange Drive
Houston, TX 77054