SPL Customer Survey Form for Environmental Services
Which of SPL's labs have you used?
Which SPL lab are you currently using?
Why? (Enter your comments below.)
In the following 3 sections please rate the SPL on the following criteria: (1=poor, 2=below average, 3=average, 4=above average, 5=excellent, and NA=Not Applicable) This applies to the lab selected above.
Project Management
Operations
Sales & Marketing
Would you use SPL if you were not required by contract? Yes No
Which lab (any lab) would your prefer?
Why?
Does SPL provide value to your environmental program? Yes No
What can SPL do to better serve you? (Comments Below)
What is the primary factor when selecting a laboratory?
Would you be willing to recommend SPL to other customers? Yes No
If you would like to be contacted tell us how to get in touch with you: